Our Policy
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Guests’ conduct
Guests are requested not to cause any nuisance or make noise, they should behave in a respectful way and respect the other guests and staff of our hotel.
Damage to property
In case of any damage to our property because of intention or negligence, our hotel reserves the right to charge the amount of the damage caused.
Cleaning of rooms
- The rooms are cleaned every three days from 09:00 to 14:00
- Bedlinen and towels are changed every 3rd day. If you wish an earlier change, there will be an extra charge.
Our Policy regarding Smoking
In order to offer a healthy environment, avoid unpleasant smells and show respect to the rest of the guests and staff of our hotel, smoking or vaping are not allowed in any common areas of our hotel as well as in the non-smoking rooms. Smoking is prohibited in the rooms, in the corridors and in all indoor areas of IDYLO. In case it is found that smoking has taken place in a room, the hotel will charge a cleaning fee of 250 euros before or after check-out.
Our Policy regarding Children
- Children under 10 years old must be accompanied by their parents/guardians at all times during their stay at our hotel
- Parents/guardians are responsible for the use of sharp objects or electrical devices in the kitchen area of the room. We are willing to remove any sharp objects or electrical devices from the room so as to prevent any potential accidents.
- IDYLO will bear no responsibility for any accidents which were caused by unauthorized permission of the use of electrical devices and sharp kitchen objects by an underage.
Our Policy regarding Pets
Pets are allowed upon request and under certain conditions:
- There should be official documents or the passport of the pet
- It is forbidden to leave the pet in the room without any supervision
- During cleaning hours, your pet must be kept inside its pet carrier
- The pet owner will have to bear the expenses of any damage caused by the pet. Any damage will have to be paid on time, before leaving from the hotel.
- The pet will have to be kept on a leash in the common areas of the hotel
- We reserve the right to discontinue your stay in case your pet causes any form of damage or disturbance to the rest of our guests
From the conditions mentioned above, Guide Dogs for people with special needs are excluded as long as they have security health cards and certification documents.
Safe
- There is a safety deposit box in every room which is free of charge
- You can keep valuable items or documents in the safe.
- Guests are still responsible for the rest of their personal belongings left in the room or in the hotel premises.
Conditions of Wi Fi use
In terms of using the internet service through wireless network (Wi Fi) which is provided by IDYLO, I accept, acknowledge and declare the following:
- Having access and using the Wi Fi service for myself, I accept that the conditions of using the internet in this particular text are correct and reasonable. In case I do not consider them correct or reasonable, I will not use this internet service.
- I am over 18 years old since the internet service is provided only to people who are older than 18. In case I wish my child to use this service, I accept these terms on his/her behalf and I am responsible for the supervision of my underage child regarding the correct use of this service. IDYLO offers this service free of charge to facilitate my browsing on the internet during my stay at the hotel.
- The Wi Fi service is activated as soon as I successfully complete the procedure for Wireless Broadband Access in IDYLO. The use of this Wi Fi service will last during my stay at the hotel.
- IDYLO undertakes no further obligations towards me like providing constant connection, internet speed, compatibility of equipment, security of equipment, software, personal data or potential transactions as well as checking information received or the suitability of the content of the sites I visit , all of which I am the only person responsible for.
- I understand that the internet is a vast area and that I am solely responsible for keeping and protecting my personal data. I ought to be acting as diligently as possible, taking all the necessary measures of safety into account so as to prevent any illegal use of my personal data.
- On using the Wi Fi service, I ought to act in good faith , according to morals and not initiate any actions which may provoke criminal prosecution against IDYLO regarding the Penal Code in particular laws which have to do with the protection of personal data, the legislations concerning telecommunications and copyright as well as the relevant legislations of the European Union, the National Telecommunications Commission, the Data Protection Authority and any other Public or Administrative Authority or even actions which may violate any right or interest of IDYLO.
- I am solely responsible for any kind of damage caused by me towards the hotel or others from my actions during my use of the Wi Fi service provided by IDYLO. I declare that I will not use this service for any illegal, unlawful, immoral, unethical, abusive, stalking actions and particularly for the following actions:
Circulating illegal, pornographic, violent, indecent or in any way insulting, slanderous, scurrilous content which may infringe on any individual’s personality or might be considered racist, nationality insulting or questionable in any manner.
Stalking, harassment, threat or harm of another person.
Illegal access on systems, network overload, spamming, disclosure of confidential information.
Infringement of intellectual rights/copyright
Broadcasting, storing or communicate in any way material which carries viruses or any kind of code, records or computer programs which are designed to harm, influence or limit the regular function of this service.
Creating interference or disconnect of service (including access to service through automated ways, e.g. script or web crawling) or any servers or networks which are connected to the service or any regulations of the website, which are connected to the service (including non-authorized access, the use or tracking data or any kind of action related to these).
Constructing or proceeding of any illegal activity. - The Wi Fi service is provided ‘’as it stands’’ and ‘’where it is’’, without any warrantee express or implied, including warranties of merchantability or suitability for a particular purpose. IDYLO cannot be held responsible for any damage (direct, indirect, actual, loss) which has to do with my personal use of the Wi Fi service, even in the event of having been informed about the possibility of the occurrence of such damage.
- I acknowledge the fact that the Wi Fi service of IDYLO has been designed and offered for personal use only, on an individual basis. IDYLO is not responsible for any damage I suffer or any damage caused to third parties in case of alternative use of the Wi Fi service (financial loss due to incomplete professional activity, loss of opportunity etc.) from the temporary or permanent end of the service. IDYLO does not recommend and is not responsible for the use of the service for professional purposes.
- I am solely responsible for the choice, installation, activation, use and functionality of the equipment , systems, software and security protocol which I will use while being connected to the Wi Fi service of IDYLO, as far as their suitability is concerned and the provision of safety from external threats, including malicious software.
- I am solely responsible for keeping the data which I enter in the Wi Fi service confidential and safe for all the activities which I am involved with during my use.
- IDYLO cannot guarantee the safety of my equipment, nor its integrity, availability, confidentiality of information, records and data which are exchanged through the internet when there is illegal access or use. I understand that it is my responsibility to keep adequate safety measures which prevent illegal access or use of my equipment and the disclosure of my confidential information as well as the illegal access to the Wi Fi service through the equipment of IDYLO.
- Technical support is not provided by IDYLO. The staff of IDYLO cannot and do nor have to provide any clarification regarding the use of the Wi Fi service.
- Any violation of these terms gives us a reason to terminate your access to our Wi Fi service.
- These terms for Wi Fi use are governed by the Greek and European Law and any illegal action on their use is exclusively subject to jurisdiction of the competent Courts of Athens.